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L1Justice

  •  Forum index
  • Technical Support
  • Problem

  • mhar02
    mhar02
    Posts: 5
    Member since:
    March 14, 2019, 2:26 p.m.
    Problem

    I went from my laptop (old PoS potato) and the game worked like a gem. Moved over to my brand spanking new Windows 10 desktop and I get a "CreateSurface FAILED! 88760234". What do I need to do to fix this?

    March 14, 2019, 10:03 p.m.
  • lagertha
    lagertha
    Posts: 17
    Member since:
    Oct. 18, 2018, 9:28 p.m.
    Re: Problem

    think that was the same erroe i had after builfing my new windows 10 pc i had to update my display driver

     

    March 14, 2019, 11:01 p.m.
  • Charles
    Charles
    Posts: 635
    Member since:
    Sept. 7, 2017, 4:16 a.m.
    Re: Problem

    The createsurface error is caused by high resolution laptops. The DPI scaling of the laptops causes the error. You need to disable DPI scaling by modifying the shortcut. Sometimes, you need to reset the game into full screen via the launcher > click reset > click full screen. It can take some playing around

     

    GM Charles - Global Admin & Developer - Server / Website

    March 14, 2019, 11:22 p.m.
  • sarahnini
    sarahnini
    Posts: 4
    Member since:
    Nov. 9, 2021, 5:13 a.m.
    Re: Problem

    Able to get in now after performing the following -

    Resolution: Right click on the launcher > Properties > Compatibility > Change high DPI settings > Check "Overright high DPI scaling behavior: Application" > Ok > Apply > Ok. 

    Nov. 10, 2021, 7:01 p.m.

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